Art & Design Logo
 

RESOURCES

Computing Support

Art & Design IT Support:

A&D IT Staff will provide general hardware and system software support for your computer. If you have issues with your computer, the A&D IT Office should be your first stop. A&D IT Staff can examine the computer, help transfer your data to a loaner laptop if necessary, and assist with additional repair steps.

Please understand that fixing problems with the computer may involve erasing the internal hard drive and reinstalling the software, making regular backups of your data even more important.

Although we will make every effort to address your problems, please note that we may not be able to provide application-specific support or provide support for peripheral devices.

The Art & Design IT Office (room 2000 in the Art & Architecture Building) is open from Noon – 5:00 pm, Monday – Friday. Depending on the immediacy of your issue, you can contact the IT staff in one of three ways:

E-Mail Assistance. For general questions, issues not needing immediate attention, or any issue not resolved by other methods, you can get assistance by sending questions and requests to a&dit@umich.edu.

Direct Assistance. For issues that require the technical support staff to work directly with you and/or the computer, you can schedule a time to bring the computer in to the Help Desk. Appointments can be scheduled by e-mail (preferred) or in person.

Phone Assistance. To reach IT Staff by phone, please call (734) 763-6504 during office hours.

 

4-HELP Connectivity Assistance: For most needs concerning internet connectivity, telephone support is available from ITCS by calling 764-HELP (764-4357, or 4-4357 on a campus phone). They support the internet connectivity software distributed on the University Blue Disk, email issues, the UM online directory, and many other items (see the complete list here).

ResHall Network Support: The staff at the ResHall center can help you with any problems relating to internet connectivity in any University Dormitory – getting your computer on the network, connecting, and configuring your system. Call 647-1133 to speak with a consultant.

ITCS Accounts Office:The ITCS Accounts Office can assist with computing accounts, subscriptions, uniqnames, passwords, and billing inquiries regarding ITCS services (including dial-in and U-M Online). Phone: 734-764-8000.

ITCS Online Documentation: Visit the Information Technology Central Services website to find answers to frequently-asked questions, links and tools to help you use your computer on campus, like:

This Resource appears in the following section(s):

Faculty/Staff Resources >> Information Technology
Graduate Resources >> Information Technology
Undergraduate Resources >> Information Technology

 

Karen Anne Klein: Room for Curiosity News
Karen Anne Klein: Room for Curiosity

Klein (BFA 1964) has a new blog in which she is chronicling the progress of turning a room in her house into a cabinet of curiosities.

Jessica Frelinghuysen Featured

Frelinghuysen's Paperhelmets series was recently featured in the Danish magazine Ud&Se and on Wired UK.

Winter 2010 Course Descriptions

Course Descriptions and schedules for the Winter 2010 semester have been posted.

Stewart Brand

On December 03, the Penny W. Stamps Distinguished Visitors Series presents Stewart Brand with Hacking Civilization at the Michigan Theater.

Study Abroad in Korea at Sogang University Information Session

RSVP for this information session on upcoming programs at Sogang University for the summer of 2010 and new graduate study opportunities.